You’ve already heard me bang on about a couple of benefits to hiring a VA, such as cost effectiveness and time saving, but there’s a few more that might not seem so obvious.
Here’s another three for you to have a ponder over.
Access to a larger range of skills and expertise
Many hats you wear! However, not all hats can fit on your noggin. Why push it and try make it work when you just end up frustrated and creating more work for yourself.
A lot of VA’s have specific skills and expertise that can really benefit your business without you having to fork out the big bucks or sign up to an ongoing service. Some skills like marketing, event coordination, content creator, website designer, SEO assistant, digital marketing professional are all extremely valuable skills that experienced VA’s have and are readily available to help you. You won’t need to try and find one employee to do all the specialised tasks – you can easily hire one or multiple VA’s to take on the work and you can feel confident in knowing they have the ability to get the best result possible for you.
Improved customer service
This has to be another big thumbs up in the case to hire a VA. Good customer service is imperative to any business and one way to ensure your customers are getting the right treatment is to have their needs and queries met in a confident and timely manner.
A good VA can help create a more positive customer experience by assisting with email or contact form enquiries, replying to social media messages/comments or even taking calls to ensure a customer is able to speak to someone straight away. Another great initiative is to have a VA reach out to customers to inform them of an item that has been restocked or on sale, if it’s something the customer has previously requested to be notified about. This can gain the customers trust and loyalty in your brand. If these positive experiences the customer has with your brand continue to increase regularly, this has the potential to generate more sales and a wider appreciation for your brand.
Increase your productivity
Don’t waste your precious time trying to learn how to do something. You need to be out there slaying dragons or whatever it is you do to make that cash. Not sat at your desk trying to figure out how to change the font on your website, or learning what SEO means, or creating a filing system that is effective. And definitely don’t bother trying to organise your staff Christmas party. Leave all that for the VA and get out there! This is how to create a productive strategy that keeps things running smoothly.
Whilst a VA can be completing these tasks for you, it means your productivity level is going up and up. Your time spent by getting your product out there or providing your service to clients is much more valuable than time spent in the office figuring out all the small stuff. And a VA can can probably sort all these bits out quicker than you can, meaning it’ll all be finalised by the time you get back from your latest dragon slay escapade.
So there’s another three big benefits to working with a VA. If you’ve thought of something you need help with, get in touch with me and let’s see how we can make your life easier.
